KOKO has transformed the way households in Kenya access clean, affordable, and eco-friendly cooking fuel. Known for its ethanol-based fuel and KOKO cooker, KOKO makes it easy to purchase and refill fuel through cashless payment options like M-Pesa. Whether you’re new to KOKO or looking to streamline your payment and refill process, this guide will walk you through using the KOKO till number, KOKO paybill options, and other M-Pesa methods to manage your KOKO fuel needs efficiently.
This article covers a variety of important details, including how to pay for KOKO fuel, how to buy KOKO fuel using M-Pesa, the price of a KOKO cooker in Kenya, and how to check your KOKO balance. Let’s dive in!
Understanding the KOKO Fuel System and How It Works
KOKO is dedicated to providing Kenyan households with clean and affordable fuel. Founded in 2014, the company now serves over 780,000 households, with bioethanol fuel available through thousands of fueling points across Kenya. By using M-Pesa payments, KOKO offers a cashless, convenient, and reliable way to purchase and refill fuel.
The KOKO system centers around:
- KOKO Cooker and Canister: Designed for ethanol-based cooking, this two-burner cooker ensures safety and efficiency.
- Fuel Refill: KOKO fuel is available through fueling stations (KOKOpoints) or via the KOKO app, with easy payments through M-Pesa.
KOKO Cooker Price in Kenya on Jumia and at KOKOpoints
To get started with KOKO fuel, you need a KOKO cooker. The KOKO cooker costs Kshs 1,715, and it can be purchased through Jumia or directly at KOKOpoints. This price includes the basic two-burner cooker and a canister, ideal for small to medium-sized households. Occasionally, KOKO offers promotional discounts, so be on the lookout for deals on platforms like Jumia or directly through KOKO’s official website.
How to Purchase a KOKO Cooker Using the KOKO Till Number:
- Open the M-Pesa menu on your mobile device.
- Select “Lipa na M-Pesa.”
- Choose the “Buy Goods and Services” option.
- Enter the KOKO till number, which is 556688.
- Enter the amount, which is Kshs 1,715.
- Enter your M-Pesa PIN and confirm the transaction.
Once payment is successful, you will receive a confirmation message. You can either collect your cooker at a designated KOKOpoint or have it delivered, depending on the purchasing platform.
How to Refill KOKO Fuel Using M-Pesa
Once you have the KOKO cooker, you’ll need to refill your canister regularly. KOKO makes this process easy with the M-Pesa till number, allowing you to top up directly from your mobile device.
Steps to Refill Your KOKO Canister Using the KOKO Till Number:
- Go to the M-Pesa menu on your phone.
- Select Lipa na M-Pesa.
- Choose Buy Goods and Services.
- Enter the KOKO till number 556688.
- Enter the amount you wish to refill.
- Confirm with your M-Pesa PIN.
- You’ll receive a confirmation message upon successful payment.
Important Note: Ensure that you’re using the same phone number registered with your KOKO account to make payments.
How to Pay for KOKO Fuel Using a Different Number
If you’re not able to use your registered phone number, KOKO offers a way to transfer KOKO credit to another number. This feature is particularly useful when helping family members or friends who may not have funds readily available.
Steps to Transfer KOKO Credit to Another Number:
- Open the myKOKO app and select the “Share Credit” option.
- Alternatively, dial *USSD code 724# on your phone.
- Choose the Transfer Credit option from the menu.
- Follow the prompts to complete the transfer.
This method ensures you can share KOKO credit conveniently while maintaining the security and integrity of your KOKO account.
Checking Your KOKO Balance
Before refilling, it’s helpful to check your KOKO balance to avoid any shortfall. The balance is displayed in the myKOKO app automatically when you log in. If you don’t have the app, you can use the USSD code to check your balance.
Steps to Check KOKO Balance Using the USSD Code:
- Dial *USSD code 724# on your mobile phone.
- Select Check Account Balance from the menu.
You’ll receive a message showing your current balance, which allows you to decide how much fuel to purchase.
How to Pay for KOKO Fuel via M-Pesa
The process of paying for KOKO fuel is straightforward and secure with M-Pesa. Here’s a step-by-step guide to ensure you get it right every time.
Step-by-Step Guide to Paying for KOKO Fuel Using M-Pesa:
- Go to the M-Pesa menu on your phone.
- Select Lipa na M-Pesa.
- Choose Buy Goods and Services.
- Enter the KOKO till number 556688.
- Enter the amount you wish to purchase for fuel.
- Enter your M-Pesa PIN and confirm.
Your transaction is now complete, and a confirmation message will be sent to your phone. This confirmation serves as your receipt, allowing you to access fuel at any KOKOpoint.
How to Buy KOKO Fuel Through M-Pesa for Different Scenarios
To make the KOKO experience more adaptable, KOKO allows small or large refills. Here’s how you can purchase according to your specific needs:
- Small Refills: Ideal for short-term needs. You can start with amounts as low as Ksh 30, making it convenient and accessible.
- Regular Refills: If you use KOKO fuel as your primary cooking source, top up with amounts that last through your routine cooking demands.
By varying the refill amounts, KOKO ensures flexibility for every household.
FAQs on KOKO Fuel Payment and Refills
1. Can I Use a Different Paybill Number for KOKO? No, KOKO only uses the KOKO till number 556688 for all transactions via M-Pesa.
2. Is There a Set Price for Refills? Refills start as low as Ksh 30, and you can refill according to your needs.
3. Can I Purchase KOKO Fuel for Someone Else? While direct purchase is limited to registered numbers, you can transfer credit using the myKOKO app or USSD code 724#.
4. Is There an Expiry Date on KOKO Credit? KOKO credit does not have an expiry date, so you can purchase and store fuel credit as needed without worry.
Benefits of Using KOKO Till Number and Paybill System for Fuel Refill
Using the KOKO till number and M-Pesa makes the process seamless, secure, and accessible to a wide range of users. Here’s why it’s an excellent choice:
- Convenient: Pay from the comfort of your home without needing to visit physical locations.
- Secure: Transactions are verified with a PIN, ensuring your funds are safe.
- Flexible Payment Options: Pay in small amounts or larger ones, depending on your household’s consumption.
- Fast Refills: Immediate access to fuel without waiting, ensuring your cooker is always ready to use.
KOKO Networks offers several channels for customer support and inquiries:
- Toll-Free Number: 0800 720716
- SMS: Send “KOKO” to 20531 at no cost
- WhatsApp: 0711 900900
- Social Media:
For more information, visit their official website.
Conclusion: Simplify Your Cooking Experience with KOKO Fuel
KOKO Fuel’s bioethanol solution isn’t just an affordable and eco-friendly option—it’s also one of the most accessible, thanks to its integration with M-Pesa. By using the KOKO till number, Kenyans can refill fuel at their convenience, from any location. This easy access makes it possible for KOKO to reach even more households, promoting sustainable cooking solutions across the country.
With KOKO, families can enjoy safer, cleaner cooking at home without the health risks associated with traditional fuels. So why wait? Get started with KOKO fuel today, and experience the convenience and efficiency that thousands of other Kenyan households already rely on daily!