GOtv Customer Care: Contact Details and Paybill Numbers
If you’re a GOtv subscriber in Kenya, you may need customer care support for various reasons, including account management, payment issues, or service interruptions. This blog post will provide you with the essential GOtv customer care numbers, paybill numbers, and other relevant information to help you get assistance easily. Whether you’re looking for the GOtv customer care number or the GOtv Paybill number, this post covers all the necessary details to resolve your queries efficiently.
GOtv Customer Care Number Kenya
One of the most straightforward ways to reach GOtv customer care in Kenya is through their hotline. For subscribers residing in Nairobi or across Kenya, you can contact the GOtv customer care number Nairobi or the GOtv customer care number Kenya by dialing the following:
- GOtv Kenya Customer Care Number: +254 711 066 000
This number will connect you to GOtv’s support team, who can assist with inquiries related to your account, signal problems, or any other technical support needed.
GOtv Paybill Number Kenya
If you’re looking to make payments conveniently, GOtv offers a GOtv Paybill number Kenya for mobile payments through M-Pesa. The Paybill option allows you to pay your subscription fee hassle-free from anywhere in Kenya. Here’s the GOtv Paybill number:
- GOtv Paybill Number: 423655
To use the Paybill number, follow these simple steps:
- Open your M-Pesa menu and select ‘Lipa na M-Pesa.’
- Choose ‘Paybill.’
- Enter the GOtv Paybill number: 423655.
- Input your GOtv account number as the reference.
- Enter the amount you wish to pay and confirm the transaction.
Your GOtv account will be updated with your payment immediately.
What is the Number for GOtv Customer Care?
Subscribers often ask, “What is the number for GOtv customer care?” Depending on your preferred network, you can reach GOtv customer support via different platforms, including Airtel and Safaricom. For Airtel subscribers, you can contact GOtv customer care Airtel number using the same +254 711 066 000 helpline.
GOtv Helpline Options
Apart from calling, GOtv Kenya offers several other methods for customers to get support:
- USSD Service: Dial *423# from your mobile phone to access self-service options. You can check your balance, fix errors, or reconnect your account using this GOtv helpline number.
- Online Chat: You can also get help through GOtv’s online chat service by visiting their self-service page.
- MyGOtv App: Download the MyGOtv App available on iOS and Android for easy account management. With the app, you can pay bills, fix errors, and manage your account from your mobile device.
- Social Media Support: Reach GOtv customer care through their official Facebook page or Twitter handle.
Visit GOtv Offices in Kenya
If you’d prefer to visit GOtv’s physical offices, the main GOtv Kenya head office is located at Jamuhuri Park Road, next to the ASK Showground in Nairobi. You can get directions here.
Conclusion
Whether you’re making payments via the GOtv Paybill number or contacting the GOtv customer care number Kenya, GOtv ensures a variety of convenient options to serve their customers. From self-service options like the USSD code to the MyGOtv App, you can manage your account and solve any issues efficiently. Don’t hesitate to contact them through their customer care helpline or social media channels for quick support. For more information, visit the GOtv Kenya website.